Frequently Asked Questions

We support 50+ currency pairs including all major, minor, and exotic pairs, plus metals (XAU/USD, XAG/USD) and cryptocurrencies.

Our WebSocket streaming provides sub-100ms latency. REST API endpoints are updated every second during market hours.

Yes, many of our customers use our data for live trading systems. However, we recommend thorough testing and assume no liability for trading decisions.

Yes, we provide up to 10 years of historical OHLCV data for backtesting and analysis. Historical data access depends on your subscription plan.

Rate limits vary by plan: Free tier - 100 requests/hour, Individual - 1,000 requests/hour, Business - 10,000 requests/hour. WebSocket connections have separate limits.

You can upgrade anytime from your dashboard. The new rate limits take effect immediately, and you'll be billed pro-rated for the remainder of your billing cycle.

Yes, we offer enterprise plans with custom rate limits, dedicated support, and SLAs. Contact our sales team for custom pricing.

API requests beyond your rate limit will return a 429 status code. We recommend implementing exponential backoff in your application.

Yes, you can create multiple API keys for different applications or environments. Each key has its own rate limits based on your overall plan.

We continue to provide data during market holidays, but liquidity may be lower. Our market status endpoint indicates when major markets are closed.